AnyTech365 Remote Support is using ConnectWise technology.
You must read and accept the ConnectWise Terms of Use before you can proceed.
Any use of software and accompanying documentation you download from the Site is subject to the terms of a software license agreement between you and ConnectWise. You must read the license agreement and indicate your agreement to its terms prior to installing or using the software. All rights, title and interest not expressly granted are reserved.
The Site provides links to Web sites and access to content, products, and services from third parties, including users, advertisers, affiliates, and sponsors of the Site. You agree that ConnectWise is not responsible for the availability of, and content provided on, third party Web sites. You should refer to the policies posted by other Web sites regarding privacy and other topics before you use them. You agree that ConnectWise is not responsible for third party content accessible through the Site, including opinions, advice, statements, and advertisements, and understand that you bear all risks associated with the use of such content. If you choose to purchase any products or services from a third party, your relationship is directly with the third party. You agree that ConnectWise is not responsible for: (a) the quality of third-party products or services; and (b) fulfilling any of the terms of your agreement with the seller, including delivery of products or services and warranty obligations related to purchased products or services. You agree that ConnectWise is not responsible for any loss or damage of any sort you may incur from dealing with any third party.
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Minors are not eligible to use the Site, and we ask that they do not submit any personal information to us.
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This legal text gives details about how we collect and process your personal information through the use of our website anytech365.com, including any information that you may provide to us through the site when you contract a service or purchase a product, you register for our newsletter or provide your contact details through the form enabled for this purpose.
By providing the information, we inform you that our services are not available for people who the regulations prevent from providing consent, for this reason, when you send us the forms, you guarantee that you have sufficient capacity to provide consent.
The General Data Protection Regulation tells us that personal information is all information about an identified or identifiablenatural person, meaning all of the information capable of identifying a person. This will not include anonymous or percentual information.
On our Website we can process certain types of personal information, which may include:
We do not collect any information regarding special categories of personal information (those that reveal your ethnic or racial origin, political opinions, religious or philosophical convictions, trade union membership and information about your health, genetic or biometric data).
In the event of being requested to provide personal information by law or according to the terms of contract, and you refusing to provide them to us, it is possible that we will not be able to carry out the contract or provide the service, as you should provide the information to us in advance.
The means we use to collect personal information are:
The most common uses for your personal information are:
The User may revoke the consent provided at any time by sending an email to dpo@anytech365.com or by checking the section on the exercising of rights further below.
Below we attach a table where you can see the ways we will use your personal information and the legitimacy for its use, as well as knowing what type of personal information we will process. We can process any piece of personal information for an additional legal reason, so if you need details about this you can send an email to dpo@anytech365.com
| Purpose | Type of data | Legitimacy for its processing |
|---|---|---|
| To request information through our contact form | — Name — Surname — Telephone — Language | Consent of the person concerned |
| To send commercial communications, delivering you relevant content that may be of interest to you | — Name — Surname | Consent of the person concerned |
| For employment applications through the “Work with Us” form | — Name — Surname — Telephone | Consent of the person concerned Compliance with a pre- contractual obligation. Legitimate Interest |
Commercial communications: you will only receive communications if
We obtain your express consent before sending any communication, you can request at any time that we stop sending you communications to the email dpo@anytech365.com.
When you opt to stop receiving our communications, your personal information will continue to be stored as a result of the contract carried out by you so we can meet legal requirements.
Purpose: we will only use your information for the purposes for which we collect them, unless we reasonably consider that we must use it for another reason, notifying you in advance so that you are informed of the legal reasons for its processing and whenever the purpose is compatible with the original purpose.
Period of preservation: The information will be kept for the necessary time to comply with the purpose for which it was collected and to determine possible responsibilities that may arise from this purpose and the handling of the information. The provisions of the different regulations regarding preservation periods will apply, as applicable to this processing.
How to exercise these rights Users may write to the registered office of ANTECO SYSTEMS, S.L. or to the email address dpo@anytech365.com including, in both cases, a photocopy of their D.N.I (ID Card) or other similar identification document, to request the exercise of the following rights:
You will be able to use the forms made available by the Spanish Data Protection Agency to exercise the aforementioned rights. Click Here
Bring a complaint to the AEPD (Spanish Data Protection Agency): if you consider there to be a problem with the way in which ANTECO SYSTEMS, S.L. is handling your data, before bringing a complaint to the Spanish Data Protection Agency, you can write to our Data Protection Officer, at the previously stated email address who will mediate in the solution to your problems. However, you can always write, in the event you feel that your rights have been breached, to the Spanish Data Protection Agency.
We may request specific information from you to help us to confirm your identity and guarantee your right to access your personal information (or exercise of the other rights mentioned above). This is a security measure to guarantee that personal information is not revealed to any person who does not have the right to receive it.
We deal with all requests in the legally stated time period of 1 month. However, it may take us more than one month if your request is particularly complex, or if you have already carried out a series of actions previously. In this case, we will notify you and keep you updated.
It is possible that, in carrying out our work, we need the help of third parties (data processors), who will only process the information to provide the service contracted, and with whom we have the following measures in place to guarantee your rights:
All of the data processors that we transfer your data will respect the security of your personal information and will process them in accordance with GDPR.
We only enable these processors to handle your data for specific purposes and in accordance with our instructions. However, in compliance with transparency, you can request a list of the companies who provide these services to us, you can do so by email: dpo@anytech365.com
We have implemented suitable security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised manner, modified or disseminated. In addition, we limit access to your personal information to employees, contractors and other third parties who have a commercial need to know this information. They will only process your information according to our instructions and will be subject to a duty of confidentiality.
We have implemented procedures to handle any suspicion of a breach of your personal information and we will notify you and the Control Authority in the event a breach of security occurs, as regulated in the GDPR in its articles 33 and 34.
Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection for your personal information, so European legislation prohibits the transfer of personal information outside of the EEA unless the transfer meets certain requirements.
To do so, criteria and actions have been established regarding contractual measures and clauses to give maximum security to the processing of information of a personal nature:
To carry out our work, we work with Nobema Limited, in Hong Kong.
If you need further information about the specific mechanism used by us to transfer your data outside of the EEA, you can contact us by email dpo@anytech365.com
Update: May 2025
last update 18/04/2024